Professional Audio/Video Systems That Drive Business Results

Since 1969, we've delivered reliable A/V installations for retail, healthcare, and businesses across California. Now serving clients nationwide with certified technicians and dedicated Personal Account Representatives who ensure systems that enhance customer experience and boost revenue.

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Illustration of CUSTOMtronics customer-first approach in 4 steps on-site consultation, installation on schedule, content design, and ongoing partnership with clients.
Dedicated Personal Service

Why Leading Businesses Choose CUSTOMtronics for Commercial A/V

Your dedicated Personal Account Representative (P.A.R.) knows your system, your business, and your goals. This personalized approach ensures faster responses, better outcomes, and A/V solutions that deliver measurable business results.
"CUSTOMtronics team is super helpful, always professional, quick to respond, and a pleasure to work with. If you're looking for great customer service, you found the company."
Niki T.
Owner
"They showed such a dedication to helping me understand the process and truly making sure everything was set up the best possible way. It was great working with Customtronics!"
Melissa H.
Office Manager
"This is the most professional installation in years. I sent pictures throughout my team, showing what a good job looks like."
Weston M.
New Construction Supervisor
Your Journey to Exceptional A/V

Four Steps to a Seamless In-Store Experience

Initial Consultation & Site Assessment

Our process begins with an in-depth consultation where we sit down with your team to learn about your goals and challenges. We then visit your location to conduct a detailed walkthrough—evaluating room dimensions, acoustics, lighting, and existing technology. This thorough assessment helps us pinpoint both opportunities and obstacles, ensuring that our recommendations are perfectly tailored to your specific environment.

Custom System Design & Planning

Based on our assessment, our experts develop a bespoke A/V plan that addresses your unique needs. We create detailed layout plans, select the most effective equipment, and strategize integration methods that align with your business operations and brand identity. Every element—from speaker placement to display configuration—is carefully planned to optimize performance and deliver an engaging in-store experience.

Professional Installation & Configuration

Our certified technicians handle every aspect of the installation process with precision and care. They install and configure all components—mounting displays, running cables, and integrating systems—while adhering to industry best practices. Rigorous testing follows to ensure that every device performs at its peak, providing you with a reliable and high-quality A/V solution that meets our strict standards.

Training, Maintenance & Support

Once your system is live, we empower your team through comprehensive training and ongoing support. We provide detailed instructions on system operation and troubleshooting, along with regular maintenance and timely updates. Most importantly, we're here for you in the long run—serving as your dedicated support partner long after installation. Our commitment ensures your A/V system remains state-of-the-art and that you always have a reliable team to turn to.

Start Your A/V Journey Today