Frequently Asked Questions

Our customers ask great questions! Here are a few of the commonly asked FAQs.


Let us know how we can support you!

Not all plans are equal because each business's needs are different. After discussing your exact service requirements in the kick-off call, you will receive a quote from your new Personal Account Manager.

Yes. Additional zones can be added for a discounted monthly rate per zone. Zones can be added to any Music subscription. Additional devices may be required.

Yes. Please contact us to find out more.

CUSTOMtronics Sound is fully licensed for commercial use. For businesses in the U.S.A. and Canada, we include the relevant PROs (ASCAP, BMI, and SOCAN).

If you are looking for licensed music outside of the U.S.A. and Canada, please reach out to our team and we can help you with this process.

Yes. You can import your pre-existing playlist. If needed, we can add more songs that match the mood and update it regularly.

You can pay annually or monthly by credit card.

You can also pay annually or quarterly by invoice, for Plus and Enterprise plans.

CUSTOMtronics Sound is compatible with all types of sound systems and AV solutions. If you need help setting up your sound system, we are here to serve! With our trained technicians that are well rounded and who love what they do, you will always be proud of the work that is being completed.


Our promise to you

CUSTOMtronics is committed to your success because when you succeed, we succeed. We believe in relationships and want to support your business for long-term success. We look forward to serving all your in-store music and video needs.