Frequently Asked Questions About Our Custom Audio, Video, and Support Solutions

Music For Business is a solution offered by us that provides businesses with customizable music playlists to enhance their customers’ in-store experience.

Yes, you can choose the songs and create custom playlists to fit your brand and audience.

At CUSTOMtronics Sound, your business is always protected with our full commercial licensing. We ensure your peace of mind by including relevant PROs (ASCAP, BMI, and SOCAN) for businesses in the U.S.A and Canada. For licensed music needs outside of these regions, simply contact our team. We're here to help.

Yes, you have the ability to change your playlist at any time to fit the mood and needs of your business.

Availability may vary by region, please contact us to see if Music For Business is available in your area.

Contact us to learn more and start enhancing your customers’ in-store experience with Music For Business.

Yes. You can import your pre-existing playlist. If needed, we can add more songs that match the mood and update it regularly.

Digital Signage is a form of electronic display that shows digital content, such as images, videos, and information. It can benefit your business by providing a dynamic and engaging way to communicate with your customers, whether it's promoting products, displaying information, or delivering advertising content.

Digital Signage is very easy to install and use. Our players are simple to set up and can be preconfigured, making it hassle-free to get started. Our players are also available in different options, such as Ethernet, Wi-Fi, or LTE capable, to suit your needs.

Yes, we offer LTE coverage for our digital signage units, so even if you don't have an existing Wi-Fi network, you can still use our digital signage solution. Simply let us know that you're interested in LTE coverage and we'll take care of the rest.

Yes, our Creative Content Team can create unique and branded content for your display, to ensure it perfectly aligns with your brand image and messaging.

We offer a variety of displays to suit different needs, including touch displays for mall or office building maps, screens for QSR or café menu boards, and displays for retail window displays.

To get started with Digital Signage for your business, simply reach out to us today and we'll help guide you through the process.

Our A/V Systems solution offers everything from design and installation to ongoing maintenance and support. We provide a complete end-to-end solution to ensure the best possible audio and visual experience for your business.

Getting started with our A/V Systems solution is simple. First, you can contact us to discuss your needs and learn more about the design and installation process. Our team will work with you to determine the best setup for your business, and then handle the installation and ongoing maintenance and support.

Our team is dedicated to ensuring that your A/V Systems solution is functioning at its best. We offer online and phone support to answer any questions you may have about the system. If you need any help, we are here to serve.

Our A/V systems are designed to provide reliable, long-lasting performance. Our trained technicians ensure that each system is installed correctly, minimizing the need for return visits and ensuring that the system runs smoothly for years to come. With over 50 years of experience in the industry, we understand how to design and install A/V systems that deliver outstanding results.

CUSTOMtronics is distinguished not only by our long-standing history in the background music industry, but also by our unwavering commitment to customer service. Founded in 1969, we are one of the oldest companies in the industry and have proudly maintained our independence as a privately held, family-owned business. This longevity is a testament to our focus on our core principle: "We are here to serve". Every customer is assigned a Personal Account Representative (P.A.R.) to ensure prompt, personalized, and attentive service, embodying our enduring motto at each interaction.

A Personal Account Representative (P.A.R.) is a unique feature of CUSTOMtronics' customer-centric approach. Every customer is assigned a P.A.R., who ensures prompt, personalized, and attentive service. They are there to support you from the initial stages of scheduling a walk-through of your business, through to the implementation of your technology solution. The P.A.R. is your primary point of contact and is dedicated to elevating your experience, helping you get the most out of our solutions, and ensuring your satisfaction is met at every stage of our journey together.

At CUSTOMtronics, we've simplified the process of updating your billing information. Your designated Personal Account Representative (P.A.R.) is ready to assist you with any changes. Simply get in touch with them via email or phone call to update your billing details.

We ensure that keeping track of your invoices is as straightforward as possible. At the start of each billing cycle, we send out your invoice directly to you. If you need a copy of past invoices or have any questions about your current invoice, your P.A.R. is just a call or email away.

CUSTOMtronics makes adjusting your subscription plan easy. Your P.A.R. is there to guide you through your options and help you select the plan that best fits your needs. To make any changes, reach out to your P.A.R. via email or phone call.